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      ON-DEMAND LANGUAGE SUPPORT WHEN IT MATTERS MOST

      On-Demand Text Translation

      Make Your Customer Service Reps Multi-lingual Instantly

      Translate Emails, Texts, and Other Brief Messages with Translation Technology & Qualified Linguists.

       

      Learn More

      Questions? Talk to an expert

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      How it Works

      GLOBO HQ provides effortless On-Demand Text Translation using translation technology and human translators that work in tandem. Simply copy and paste or upload text for rapid and accurate translations. 

       

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      Message Received

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      The Customer Service Rep enters the non-English email or support ticket into GLOBO HQ for translation.

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      AI Translates

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      Message is routed through translation technology tools, quickly translating the customer inquiry.

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      Linguist Verified

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      Professional, qualified linguists conduct reviews on messages to ensure accuracy and nuances.

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      Better Experiences

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      The Customer Rep responds directly to the customer in their language, providing a seamless experience.

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      "If you want exceptional customer support that covers all your language needs and scales with you, GLOBO HQ is the best tool out there. It's as simple as that."

      Chris Whittington
      Associate Director of Community & Customer Support, NEXON M

      Learn More

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      Streamlined Support

      Used for:

      check Support Tickets
      check Inbound Email Inquiries
      check Form Submissions
      check Discharge Instructions
      check On-the-fly Transmissions

       

      Drive Efficiencies

      Efficient Translation Technology (machine translation, translation memory, and language detection) expedites communication and drives efficiencies.

      Ensure Accuracy

      Professional, qualified linguists conduct post-edit reviews on all messages to ensure accuracy, consider context, and provide in-language expertise. 

      Improve Satisfaction

      Human translators ensure personal correspondence that matches the right voice and tone factors that machine translation alone tends to lack.

      Scale Seamlessly 

      Avoid the overhead of staffing a multilingual team and leverage translation technology to produce faster turnaround times.

      Learn about GLOBO HQ

       
      On-Demand Multilingual Support

      24/7 Access
      to On-Demand Translation

      Implementation

      Machine Intelligence
      Meets Human Assurance

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      Quick Turnaround
      Configure Custom SLAs

      Language Support at Your Fingertips

      Improve Customer Experience

      Enable customer service representatives to quickly respond to customer support tickets, email inquiries, chatbot messages & more.

      Increase Efficiencies

      GLOBO is the only Language Support Provider that provides actionable, real-time data & analytics to contain costs & drive efficiencies.

      Simplify Language Support

      Order, manage, & track language support across your entire organization with GLOBO's comprehensive suite of services and reporting.

       

       

       

      Ready to Get Started?

      Start the conversation using the form below and a team member will reach out to answer any questions. 

      Additional Resources

      Case Study

      on demand text translation support

      How one client improved customer experience with multilingual email support from GLOBO HQ

      Blog: Do I Need Machine or Human Translation?

      on demand text translation

      Machine translation and human translation are better off as teammates. Ask this question instead.

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